SERVICE & GUARANTEE

Swiftly Fly Rod Service

In the unfortunate event that you should break a section of your nám fly rod, we can offer a fast ‘no questions asked’ service for a minimal shipping and handling fee. Simply send an email to lifeline@namproducts.com including three pictures, the rod’s logo, a picture of the breakage and a picture of the receipt. We use email to prevent unnecessary shipments, and to save time getting a new rod section sent out to you swiftly.

 

General Guarantee

All nám products are covered by our original owner guarantee for a period of two years from the date of purchase. The guarantee covers any defects in materials or workmanship. Material defects are material or production flaws or errors that cause the product to be dysfunctional, not ordinary wear and tear or self-inflicted damage. Should your nám product prove defective, please send an email to lifeline@namproducts.com